THE HUB

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Privacy Policy

The HUB Gallery & Grounds

Effective Date: October 23, 2026

At The HUB Gallery & Grounds (“The HUB,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, attend events, purchase tickets, inquire about rentals, participate in programming, or engage with our services.

  1. Information We Collect

Depending on how you interact with The HUB, we may collect:

  • Contact Information: Name, email address, telephone number, mailing address, and other information you voluntarily provide.
  • Event and Ticketing Information: Event registrations, ticket purchases, reservations, attendance information, and related communications.
  • Membership Information: Membership applications, participation preferences, account details, and membership-related transactions.
  • Business and Partnership Information: Information submitted through sponsorship inquiries, venue rental requests, business partnerships, and other professional communications.
  • Payment Information: Transaction details associated with purchases, memberships, and services. Payment card information may be processed by secure third-party payment providers.
  • Website Information: Browser type, device information, IP address, website activity, cookies, and similar technical information collected through website technologies.
  • Communications: Information you provide when contacting our team, subscribing to updates, completing forms, or participating in surveys.

  1. How We Use Your Information

We use personal information to:

  • Process event registrations, ticket purchases, reservations, and memberships.
  • Respond to inquiries and provide customer service.
  • Coordinate venue rentals, sponsorships, partnerships, and community activities.
  • Communicate information about upcoming events, exhibitions, performances, and programming.
  • Manage our website, improve visitor experiences, and evaluate engagement.
  • Maintain operational security and prevent fraud or unauthorized activity.
  • Comply with applicable legal and regulatory obligations.

We may also send promotional communications when permitted by applicable law. You may unsubscribe from marketing emails at any time using the unsubscribe link provided.

  1. Information Sharing

The HUB does not sell personal information for monetary payment.

We may share information with trusted service providers that assist with website hosting, payment processing, ticketing, email communications, event management, analytics, and other operational functions.

We may also share information with event organizers or program partners when necessary to administer an event or service, as described at the time of collection or with your permission.

Information may be disclosed when required by law, to protect the rights and safety of individuals, or in connection with a legitimate organizational transaction.

  1. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the online experience.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website features.

If advertising or analytics technologies are used, additional choices may be available through the relevant provider or website preference tools.

  1. Third-Party Websites and Services

Our website may include links to third-party websites, ticketing platforms, payment processors, social media services, or partner organizations.

These third parties operate under their own privacy policies. The HUB is not responsible for their independent privacy practices.

We encourage visitors to review the privacy policies of any external services they use.

  1. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the services involved.

  1. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and any necessary recordkeeping requirements.

You may also opt out of promotional email communications at any time.

Residents of certain states may have additional privacy rights under applicable law. Where those laws apply, we will provide the required rights and processes.

  1. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we learn that information has been collected in violation of applicable children’s privacy laws, we will take appropriate steps to address it.

  1. Photography and Event Media

The HUB hosts public and private events where photography or video recording may occur.

Any collection and use of identifiable photographs or recordings will be governed by applicable law, event notices, permissions, and any relevant media release agreements.

This Privacy Policy does not, by itself, constitute consent to the commercial use of a person’s image or likeness.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, website features, legal requirements, or privacy practices.

Updates will be posted on this page with a revised effective date.

  1. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

The HUB Gallery & Grounds
2038 Commerce Street
Dallas, TX 75201

Email: info@thehubdallas.org
Website: www.thehubdallas.org